FREQUENT QUESTIONS ABOUT PAYMENTS
1. What are the means of payment?
The accepted means of payment are:
Credit Card (Visa, Visa Electron, Mastercard, Postepay…)
PAY PAL
Bank transfer
2. When is the payment charged on the credit card?
The total amount of the order will be charged when the purchase is completed and you receive a confirmation email.
3. Can I pay cash?
Il sito non contempla il metodo di pagamento in contanti; se desideri avere maggiori informazioni contattaci.
4. Can I pay with bank transfer?
The website doesn’t include bank transfer; contact us if you wish to have further information.
5. Is my payment safe?
Of course, the payment is completely ensured by the biggest authentication systems in the world. Furthermore, all information for the purchase order will respect the privacy policy privacy. The website is protected by antispam and antivirus softwares. The website is completely safe.
6. Why hasn’t my payment been accepted?
After receiving a purchase order, we lead some pre-authorization checks. The payment may not be accepted for different reasons like insufficient amount of money available on the credit card or wrong data. If the problem persists, we recommend you to contact your bank and/or our Customer Care Service by giving as much information as possible (error messages too) in order to be supported.
7. Do prices include VAT?
Yes, they do include VAT!
8. What is Klarna and What does the Installment Payment with Klarna consist of?
Klarna is a payment service provider that takes responsibility for user payments. It is a simplified payments platform that use over 200,000 online stores and which have benefited more than 85 million customers worldwide to date.
If you choose Klarna “Pay in 3 installments without interest” you can defer the cost of the purchase in 3 equal payments: your order will be confirmed immediately and will be immediately put into production but the amount will be automatically charged to your debit card in three installments WITHOUT INTEREST as follows: 1st installment today, 2nd installment in 30 days, 3rd installment in 60 days; your payment details are securely processed by Klarna and no card data is transferred or held.
